About Us
AGCare is the integrated care provider at Ciuci, a leading operations management firm. We deliver comprehensive and specialized care across multiple demographics. Our diverse portfolio includes AGCare Elderly Care Home, AGCare Specialist Clinic, and a growing collection of public and private hospitals. Through a unified approach to healthcare management, we integrate cutting-edge medical services, compassionate care, and technology to address evolving healthcare needs.
About AGCare
AGCare is an integrated healthcare provider that was set up as a member of the Ciuci Group to spearhead strategic healthcare management reforms in Africa from a holistic and quality healthcare delivery standpoint.
Founded in 2017, AGCare leverages human-centered thinking, strategy, innovation, operations management, technology, and consumer insights to build and sustainably improve operations across the healthcare ecosystem. We believe this will enhance the quality of care, thereby reducing Nigeria’s mortality rate.
AGCare embodies a unified approach to care management to address Nigeria’s/Africa’s evolving healthcare needs by managing new and existing public hospitals, private hospitals, specialist clinics, care homes, and diagnostic centres, which are described as healthcare assets. Our goal is to impact 10 million lives in 10 years under the AGCare 10 Million Lives Project, reinforcing our commitment to improving health outcomes across Nigeria.
AGCare’s Growing Footprint
AGCare currently operates six (6) healthcare institutions in Delta, Edo, and Imo States, comprising both private and public hospitals, as well as an elderly care home. AGCare’s portfolio offers comprehensive healthcare management services, including:
Elderly care
Market and consumer intelligence
Operations management advisory
End-to-end operations audit
Operations administration management
Business development
Growth and optimization services
Human resource management and talent optimization services
Human capital development services via the AGCare Healthcare Management Institute (AHMI)
Strategic leadership and innovation
Patient experience design and management
Community engagement and outreach
Mission Statement
Delivering personalized, high-quality patient-centered care through operational excellence, regardless of geographic or socioeconomic barriers.
Vision
To create a future where healthcare is accessible, equitable, and operational excellence is synonymous with patient satisfaction and safety.
Core Values
AGCare has established the AGCare CLINICAL-HERS strategic healthcare management framework, which it currently uses across existing assets under management. The framework is designed to:
Innovation
Driving continuous improvement and forward-thinking solutions in healthcare delivery by integrating cutting-edge technologies and methodologies to enhance patient care and operational efficiency
Clinical Excellence
Establish consistency and excellence in clinical outcomes through the AGCare Healthcare Management Governance Guide and a team of local and international clinical governance medical practitioners.
Human-Centered Care
To ensure personalized and empathetic service, offer human-centered care by leveraging a defined patient experience blueprint, patient data, and technology.
Employee Development
Invest in the human capital development of personnel in AGCare- managed assets through learning and development opportunities within and outside Nigeria. Utilizing the AGCare leadership network to provide research resources for the Nigerian healthcare management community, fostering innovation and expertise.
Relationships
Leverage strategic relationships, partnerships, and collaborations to make healthcare accessible and affordable, extending reach and resources to benefit patients and the community.
Standardized Best Practices
Standardize best practices and safe environments for patients and employees, ensuring adherence to quality standards and safety protocols in partnership with local and international collaborators.